Jail visits are no longer scheduled by the jail visiting staff. All visits are handled by Visitel.
Visitel is an outside company that facilitates visitation for many correctional institutions in the U.S. All visits are by video monitors that are located in the public onsite visiting area of the jail and in each housing unit. Visitors will need to set up an account with Visitel in order to schedule a visit. This can be done by going online to the Visitel website https://www.visitel.us or by coming into the jail visiting area and using the Visitel kiosk in the jail lobby. You will need a state issued driver’s license or ID to complete the registration. Once a visitor is registered, they can schedule a visit with an inmate/detainee by following the prompts on the website. After a visit is scheduled, the visitor will receive a message on the website after the visit has been confirmed. All visits must be scheduled 24 hours in advance of the visit.
You may also call the Visitel customer service number toll free at 1-844-458-2488 for help. The visitor will arrive at the jail lobby at the pre-arranged time. Visits at the jail are available Monday thru Sunday, 8:00 am-11:00 am, 1:00 pm - 4:00 pm and 6:00 pm - 9:00 pm.
Visitors also have the option to visit an inmate/detainee through their own computers or mobile devices. There will be a charge of $7.00 per 15 minute visit (promotional rates may apply).
The https://www.visitel.us will have information on how to set up these visits. Remote visits are available 7 days a week and holidays, 8:00 am - 11:00 am, 1:00 pm - 4:00pm and 6:00 pm - 9:00 pm. Rules : For visits at the jail visiting area, certain jail rules apply. All visitors, except those under the age of 16, must show photo identification including their date of birth, current address, and signature. A warrants check will be done on all visitors. A maximum of three persons may visit at one time. This will count as one visitation period. Visitors age 12 to 17 must be accompanied by a family member 21 years of age or older, unless the visitor is a spouse. A spouse under the age of 18 must show a marriage license and photo identification to be admitted for a visit. All visits will be monitored. Inappropriate behavior from either party is prohibited and may result in termination of the visit and a loss of future visiting privileges.
Visitors who have been booked into the Juab County Jail within the last 2 years are not allowed to visit. Exceptions can be made for immediate family members - spouse (with proof of marriage), father, mother, son, daughter, brother or sister. Anyone on probation or parole may not visit.
Dress Code : The Juab County Jail has a dress code requiring visitors to dress modestly, for both jail and online visits. Short shorts, mini-skirts, low cut blouses or low cut or sagging pants, bare midriffs, tube tops, spaghetti straps, etc. are not allowed.
Restricted Items : Cell phones, cameras, recorders, weapons, knives, lighters, tobacco, purses, food or drink are not allowed in the jail.
Children : Children must be accompanied by an adult. A total of only three visitors in any combination of adults and children may visit at one time. Children must be controlled while visiting at the jail or the visit will be terminated. Children may not be left unattended in the public lobby or on jail grounds. Limitations on which days and how many children can visit only apply to visits at the jail. Inmates have the right to refuse a visitor and may choose to not confirm your requested visit. In this case, the visit will not be accommodated.
Attorney and Clergy visitation: Attorneys may visit from 9:00 am to 9:00 pm daily except during mealtime and headcount. Clergy may visit from 10:00 am - 9:00 pm daily except during mealtime and headcount. Attorneys and Clergy must bring documentation identifying their position. Attorney and Clergy visits do not count against the two free visits per week allowed to inmates/detainees. Clergy will be allowed free visits on the on-site video monitors, however, it will be necessary to be cleared by visiting staff. Attorneys and Clergy are welcome to use the remote online visiting from outside computers and mobile devices, however, the $12.00 fee will apply for each visit (promotional rates may apply).
Utah Department of Correction Inmates may visit Saturday and Sunday by appointment. Please fill out the Inmate Visitor Application. and mail to: Juab County Jail 425 W Sheep Ln Dr. Nephi, UT 84648
If you are the Attorney of record for an inmate in custody you may request that your phone number be called free of charge from the jail. This must be done in the following way.
A letter mailed to the Juab County Sheriff's Office Attn: Jail Administrator PO Box 133 Nephi, UT 84648
The letter must be on letter head and must contain all phone numbers you wish to receive calls. Requests will be processed as soon as possible after receipt of the request.
After this has been set up you will be granted free calls from the jail. You will not be required to request this again unless you change or add a phone number.
This service can be disabled at anytime at your request by again submitting a letter on letterhead. This letter must contain all phone numbers you wish to disable service on.
Send Inmate mail to:
(List Inmate Name) (List Inmate ID) Juab County Jail PO BOX 76550 Highland Height, KY 91076
Letters must be sent to this address, any letters sent to the jail address in Nephi, UT will be returned to sender. No other items will be accepted.
Inmate Phone Calls
Inmates are allowed to make phone calls from cell blocks. No phone calls to the jail will be directed to inmates. If you call requesting an emergency message you will be asked for details of the emergency. Jail staff will only relay the name and phone number to contact, not the emergency message. If you would like to have your number blocked from an inmate please fill out the form below.